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(Working days 09:00 - 15:00)

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+49 / (0)89 / 92 33 44 990

(Working days 09:00 - 15:00)

info@moshiki.com

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Shipping

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1-3 days, in case of foreign deliveries, within 4-5 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation). Please note that deliveries are not made on Sundays and other holidays.

Delivery / Shipping costs Germany

We send packages with DHL. The delivery time within Germany is usually 1-3 working days.
The shipping costs per order are EUR3.95.

Vouchers will be sent as letter post and the shipping is free of charge for you. The delivery time within Germany is usually 1-2 working days.

Individual articles are also available free of charge in our online shop (e.g. mouth and nose masks). These are usually sent as letter post Prio.
The delivery time is 1-2 working days.

Delivery / Shipping costs EU and Non-EU

We send packages with DHL. Depending on the weight we also use International Tracked. The delivery time within the EU is usually 4-5 working days. Outside the EU the delivery time can be extended due to customs controls, mode of transport and of course the distance.
The shipping costs per order are EUR9.50.

When shipping to non-EU countries, additional taxes or fees (e.g. customs duties), which are not levied or invoiced by us, will be charged directly by the responsible customs office or tax authorities. Please contact the authorities for further details.

Vouchers will be sent as letter post and the shipping is free of charge for you. The delivery time within the EU is usually 3-4 working days.

Individual items are also available free of charge in our online shop (e.g. mouth and nose masks). These are usually sent as international goods post.
The delivery time within the EU is 3-4 working days.

Further information on the international standard delivery times for postal items can be found on the website of Deutsche Post AG under the following link:
⫸ https://www.deutschepost.de/de/b/briefe-ins-ausland/laenderinformationen.html

Delivery / Shipping costs USA, Canada and Australia

The shipping costs to the above mentioned countries are staggered according to weight.

up to 1kg = 13,90 EUR
up to 2kg = 19,60 EUR
up to 3kg = 23,80 EUR
over 3kg = 27,90 EUR

Bags

(Working days 09:00 - 15:00)

(Working days 09:00 - 15:00)

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